Privacy Policy

Effective Date: 24.07.2026

At SHALOM AGENCY LTD (“SHALOM AGENCY”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal data you share with us through shalomagencyltd.com (the “Site”) and in the course of our business communications and services.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, how we protect it, and what rights you may have under applicable data protection laws, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018, where applicable.

1. Who We Are

SHALOM AGENCY LTD is a company incorporated in the United Kingdom.

Company name: SHALOM AGENCY LTD
Registration number: 16190372
Registered address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

For the purposes of applicable data protection laws, SHALOM AGENCY LTD is generally the data controller of personal data collected through the Site and through direct communications with prospective clients, clients, partners, suppliers, contractors, and other business contacts.

2. Scope of This Policy

This Privacy Policy applies to personal data collected when you:

  • visit or use our Site;

  • communicate with us by email or through other business channels;

  • engage with us as a prospective client, client, supplier, contractor, or partner;

  • use features or technologies necessary for the operation and security of the Site.

This Privacy Policy does not apply to third-party websites, platforms, or services that may be linked from our Site.

3. Categories of Data We Collect

Depending on how you interact with us, we may collect and process the following categories of information.

3.1. Information You Provide Directly

When you contact us by email or through another business channel, we may collect:

  • your full name;

  • email address;

  • phone number, if provided;

  • company name;

  • job title or position;

  • project details, business needs, and other information included in your communication;

  • documents, files, or materials that you voluntarily send to us.

3.2. Information Collected Automatically

When you visit the Site, certain technical information may be collected automatically by our hosting or website infrastructure providers, including:

  • IP address;

  • browser type and version;

  • device type and operating system;

  • language and time zone settings;

  • referring URL and pages visited;

  • date and time of access;

  • server, security, and error logs.

This information is primarily used to operate, secure, and maintain the Site.

3.3. Cookies and Similar Technologies

The Site may use strictly necessary cookies or similar technologies required for:

  • core website functionality;

  • security;

  • network management;

  • maintaining technical settings.

The Site does not intentionally use analytics, preference, advertising, or marketing cookies.

4. How We Use Personal Data

We may process personal data for the following purposes:

  • to operate, maintain, and secure the Site;

  • to respond to inquiries, requests, and business proposals;

  • to communicate with you about our services;

  • to assess potential business cooperation;

  • to provide, manage, and support our services;

  • to maintain business and contractual relationships;

  • to prevent abuse, fraud, security incidents, and unauthorised activity;

  • to comply with legal, regulatory, tax, accounting, and contractual obligations;

  • to establish, exercise, or defend legal claims.

5. Legal Bases for Processing

Where the UK GDPR or similar laws apply, we rely on one or more of the following legal bases:

  • Consent — where you have given clear consent for a specific processing activity;

  • Contract — where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you;

  • Legitimate interests — where processing is necessary for our legitimate business interests, including responding to inquiries, maintaining security, delivering services, and developing business relationships;

  • Legal obligation — where processing is necessary to comply with applicable laws or regulatory requirements.

Where we rely on legitimate interests, we consider whether those interests are balanced against your rights and interests.

6. How We Share Personal Data

We do not sell or rent personal data.

We may share personal data only where reasonably necessary and appropriate, including with:

  • hosting providers, IT support providers, email service providers, and website infrastructure partners;

  • professional advisers, including lawyers, accountants, auditors, and consultants;

  • suppliers, contractors, or affiliated entities involved in providing our services, subject to appropriate confidentiality and data protection obligations;

  • public authorities, regulators, courts, or law enforcement bodies where disclosure is required by law or is necessary to establish, exercise, or defend legal claims;

  • parties involved in a merger, acquisition, restructuring, financing, or transfer of all or part of our business, subject to appropriate confidentiality safeguards.

All such disclosures are limited to what is reasonably necessary for the relevant purpose.

7. International Data Transfers

Personal data may be processed in countries other than the country in which you are located, including countries outside the United Kingdom or the European Economic Area, where relevant to our operations or the operations of our service providers.

Where personal data is transferred internationally, we take appropriate measures designed to ensure that the transfer is carried out in accordance with applicable data protection laws.

These measures may include:

  • adequacy regulations or decisions;

  • approved standard contractual clauses;

  • contractual confidentiality and data protection commitments;

  • additional technical and organisational safeguards where appropriate.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised or unlawful access, disclosure, alteration, loss, or destruction.

These measures may include:

  • access controls and role-based permissions;

  • secure hosting environments;

  • encryption or equivalent safeguards where appropriate;

  • confidentiality obligations;

  • security monitoring and maintenance procedures;

  • restricted access to business records.

However, no method of transmission over the internet and no electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including for:

  • responding to inquiries and follow-up communications;

  • assessing potential business cooperation;

  • managing business relationships and service delivery;

  • maintaining business and contractual records;

  • complying with legal, tax, accounting, and regulatory obligations;

  • resolving disputes and enforcing agreements.

Retention periods may vary depending on the nature of the data, the purpose of processing, and applicable legal requirements.

When personal data is no longer required, we will delete, anonymise, or securely archive it in accordance with applicable law.

10. Your Rights

Depending on your jurisdiction and subject to applicable law, you may have the right to:

  • request access to the personal data we hold about you;

  • request correction of inaccurate or incomplete personal data;

  • request deletion of your personal data;

  • request restriction of processing;

  • object to certain processing activities;

  • request portability of your personal data, where applicable;

  • withdraw consent at any time where processing is based on consent;

  • lodge a complaint with a competent data protection authority.

To exercise any of these rights, please contact us using the details set out below.

We may request information reasonably necessary to verify your identity before responding to your request.

11. Cookies and Similar Technologies

The Site may use strictly necessary cookies required for its operation, security, or technical functionality.

Strictly necessary cookies may be used to:

  • enable core website functions;

  • protect the Site against malicious activity;

  • maintain secure connections;

  • remember technical settings required for the Site to operate correctly.

The Site does not intentionally use:

  • analytics cookies;

  • preference cookies;

  • marketing cookies;

  • advertising cookies;

  • tracking pixels.

Where strictly necessary cookies are exempt from consent requirements under applicable law, they may be used without prior consent.

You may restrict or disable cookies through your browser settings. Disabling strictly necessary cookies may affect the operation of certain parts of the Site.

12. Third-Party Services and Links

The Site may contain links to third-party websites, tools, or external platforms.

We are not responsible for the privacy practices, content, availability, or security of third-party websites or services.

When you visit a third-party website or use a third-party service, you should review its own privacy notice and terms.

13. Children’s Privacy

The Site and our services are intended for business and professional use.

We do not knowingly collect personal data from children.

If you believe that a child has provided personal data to us, please contact us so that we can take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • applicable laws or regulations;

  • technology;

  • the operation of the Site;

  • our services;

  • our business practices.

Any updated version will be published on this page with a revised Effective Date.

15. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our processing of personal data, you may contact us at:

Email: info@shalomagencyltd.com